Terms & Conditions

Order Cancellation Terms & Conditions

1. Eligibility for Cancellation

    Orders can only be cancelled before they are processed, packed, or shipped.
   Once an order is dispatched, cancellation will not be possible.

2. How to Cancel

   * Customers must request cancellation through their account dashboard or by contacting our customer support team via email/phone.
   * A cancellation request must include the order number and customer details.

3. Refund Policy

    If payment has already been made, a full refund will be issued for successfully cancelled orders.
    Refunds will be processed within \[X]working days through the original mode of payment.

4. Non-Cancellable Orders

   * Customized, personalized, or made-to-order products cannot be cancelled once confirmed.
   * Discounted or clearance items may not be eligible for cancellation.

5. Company Rights

    We reserve the right to cancel any order due to stock unavailability, pricing errors, or payment issues.
    In such cases, the customer will be notified, and a full refund will be provided.

6. Changes to Policy

   We may update these terms at any time. Customers are advised to review the cancellation policy periodically.